Well at least you guys are able to actually add the skill. If I try to add it my login credentials for TCC are rejected, even though I can login to TCC myself from outside the skill-enablement portal no problem. Plus, I've noticed that clicking on the link that allows you to first create a TCC account if you haven't done so already behaves differently depending on what browser is being used. The link seems to work ok if it's HTTPS but not HTTP and the HTTP is what's hard-coded into the login-page's HTML !
Breakiing news: UK Amazon Echo works with Evohome!
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Originally posted by philchillbill View PostWell at least you guys are able to actually add the skill. If I try to add it my login credentials for TCC are rejected, even though I can login to TCC myself from outside the skill-enablement portal no problem. Plus, I've noticed that clicking on the link that allows you to first create a TCC account if you haven't done so already behaves differently depending on what browser is being used. The link seems to work ok if it's HTTPS but not HTTP and the HTTP is what's hard-coded into the login-page's HTML !
For those still having the "Device not responding" issues, can you keep sending me PMs with your account info? I believe the problem has reduced since a week or two ago but want to figure out the last nagging few problems.developer.honeywell.com | I work for Honeywell. API Evangelist. Views are my own.
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Originally posted by jzwack-honeywell View PostIt is possible you're seeing the US version of the skill and not the UK version. Can you double check the default country on your Amazon account? We've had a few comments about that. I reached out to Amazon about it.
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I'm waiting to see if I hear anything back from Amazon..developer.honeywell.com | I work for Honeywell. API Evangelist. Views are my own.
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Originally posted by paulockenden View PostSo I wonder why Edge and Chrome acted differently.... ?
Anyway, if any other mainland Europeans are having issues with the Alexa skill and Evohome then go search in your Amazon account for your registered domain and not just your country of residence and you'll be fine as long as it maps to some European country vs the US.Last edited by philchillbill; 24 January 2017, 09:34 AM.
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just to note it has now been 1 week with no lost connections - and I'm deliberately using it a couple of times each day.
I see from other Evo API usage and logging I have that the Honeywell servers were reset a a couple of times yesterday around midnight and 1am (lost connections for a few minutes).
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Originally posted by adamski View PostDitto, failed today and a disable and re-enable sorted it.
First time in a couple of weeks though!getconnected.honeywell.com | I work for Honeywell. Any posts I make are purely to help if I can. Any personal views expressed are my own
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Originally posted by Mavis View PostJust checked mine and she is says device is not responding (had been working up to Sunday night though).
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I have just bought an Amazon Dot and have downloaded the Alexa skill for our ecohome system. However, it doesn't find the system. So a rather basic question - do I need the Honeywell internet gateway for this to work? If not, what am I doing wrong? Thanks in advance
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you will need the internet gateway if you have the older version of evohome - the newer wifi version won't need it. You'll also need to have an account on TCC
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as a general rule ALL alexa smart home skills require the device you need to control to be connected to the internet (apart from bluetooth audio, but that's not really a smart home skill)
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